phpone.com is committed to protecting the privacy of every player on our platform. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have over your information.
phpone.com collects only the personal data needed to operate your account, process payments, comply with Philippine regulations, and keep the platform secure. We do not sell your data to third parties. You have the right to access, correct, or request deletion of your data at any time. The full legal details are set out below.
This Privacy Policy ("Policy") applies to all users of the phpone.com website and gaming platform ("Platform") operated by phpone.com ("we," "us," or "our"). It describes how we collect, use, store, share, and protect personal information in connection with your use of the Platform.
By registering an account on phpone.com or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
phpone.com is the data controller responsible for the personal information collected through the Platform. As data controller, phpone.com determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable data protection laws, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
If you have any questions or concerns about how phpone.com handles your personal data, please refer to Section 15 (Contact & DPO) of this Policy.
phpone.com collects the following categories of personal data:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Yes – account registration & KYC |
| Contact Data | Email address, mobile number, residential address | Yes – account registration |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Yes – deposits & withdrawals |
| Account Data | Username, account balance, bonus history, game history, session logs | Yes – platform operation |
| Technical Data | IP address, device type, browser type, operating system, cookies | Yes – security & analytics |
| Usage Data | Pages visited, games played, session duration, click patterns | Yes – platform improvement |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Where applicable |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, cooling-off periods | Where applicable |
phpone.com does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (for example, in connection with responsible gaming assessments).
phpone.com collects personal data through the following means:
phpone.com processes your personal data for the following purposes and on the following legal bases:
phpone.com does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
All third parties with whom phpone.com shares personal data are required to handle that data in accordance with applicable data protection laws and phpone.com's data processing standards.
phpone.com retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule:
Upon expiry of the applicable retention period, phpone.com will securely delete or anonymise your personal data.
phpone.com implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
While phpone.com takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your login credentials and for any activity that occurs under your account.
phpone.com uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and deliver personalised content. A cookie is a small text file stored on your device that allows the Platform to recognise you on subsequent visits.
The types of cookies used by phpone.com include:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. For more information about cookies and how to control them, visit www.allaboutcookies.org (plain text reference).
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data:
You have the right to be informed about the collection and processing of your personal data. This Policy serves as that notification.
You have the right to obtain confirmation that phpone.com is processing your personal data and to request a copy of that data.
You have the right to object to the processing of your personal data where phpone.com relies on legitimate interests as the legal basis for processing.
You have the right to request deletion of your personal data, subject to phpone.com's legal and regulatory retention obligations.
You have the right to request correction of inaccurate or incomplete personal data held by phpone.com.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Where processing is based on your consent (e.g., marketing communications), you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact phpone.com's Data Protection Officer using the contact details provided in Section 15. phpone.com will respond to your request within fifteen (15) business days, or within the timeframe required by applicable law.
phpone.com strictly prohibits the use of the Platform by persons under the age of 21 years. We do not knowingly collect personal data from minors. If phpone.com becomes aware that a user is under 21 years of age, the account will be suspended immediately and any personal data collected will be deleted, subject to regulatory retention requirements.
If you are a parent or guardian and believe that your child has provided personal data to phpone.com, please contact us immediately using the details in Section 15.
phpone.com primarily stores and processes personal data within the Philippines. In certain circumstances, your personal data may be transferred to, and processed in, countries outside the Philippines, including for the purposes of cloud hosting, payment processing, or technical support.
Where phpone.com transfers personal data outside the Philippines, we ensure that appropriate safeguards are in place, including:
You may request further information about the safeguards applied to international transfers by contacting phpone.com's Data Protection Officer.
The phpone.com Platform may contain links to third-party websites, services, or applications that are not operated by phpone.com. This Privacy Policy does not apply to those third-party sites. phpone.com is not responsible for the privacy practices or content of third-party sites.
We encourage you to review the privacy policies of any third-party sites you visit. phpone.com does not endorse or make any representations about third-party websites.
phpone.com reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or business operations. Where changes are material, phpone.com will provide notice via email to registered users or through a prominent notice on the Platform.
The date of the most recent revision is indicated at the top of this Policy. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or phpone.com's data processing practices, please contact our Data Protection Officer:
Data Protection Officer
phpone.com
Email: [email protected]
Response time: Within 15 business days
You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that phpone.com has violated your data protection rights. Contact details for the National Privacy Commission can be found at privacy.gov.ph (plain text reference).
Your privacy is not negotiable. Here's how phpone.com keeps your personal data secure and gives you control over your information.
All data transmitted to and from phpone.com is protected by SSL/TLS encryption. Your financial details, identity documents, and account information are encrypted at rest using industry-standard protocols.
phpone.com fully complies with Republic Act No. 10173 and its implementing rules. We process your data lawfully, transparently, and only for the purposes you've been informed about.
Access, correct, or request deletion of your personal data at any time. Withdraw marketing consent with one click. Your data rights are built into your phpone.com account settings.
phpone.com does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to operate your account and comply with Philippine regulations.
GCash, PayMaya, BPI, BDO, and Metrobank transactions are processed through secure, PCI-DSS compliant channels. phpone.com does not store your full payment credentials.
phpone.com retains your data only as long as legally required (typically 5 years for AML compliance). After that, your data is securely deleted or anonymised.
Now that you understand how phpone.com protects your data, you can play with peace of mind. Join Filipino players who trust us to keep their information secure and their gaming experience fair.
Philippine Data Privacy Act compliant | SSL encrypted | 21+ only